Manage Underperfomance

Understand how to set and manage performance standards in a team environment. This workshop looks at how to develop key performance indicators and standards as well as the role of timely coaching and feedback in the workplace.

Learning Outcomes:

Participants will develop a greater understanding of how to develop and communicate expectations to employees.
 Keys to unlocking peak performance
 The art of feedback
 Template for dealing with performance issues
 Strategies to improve performance
 Coaching, training and mentoring to improve performance
 Personal Action Plan

This program is suitable for new and emerging supervisors, leaders, managers and team leaders. The program is designed to provide participants with practical skills and improved confidence to manage and lead employees in the workplace.

The program is ideal for individuals who have not undertaken formal leadership or management training.


More Information?
Call 1300 559 122 today to discuss your training needs including on-site or customised delivery, or email [email protected]

PLEASE NOTE:

• If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or [email protected]


• Cancellations received less than 10 days prior to the course date will incur full course fees


• Course details, including venue, will sent out 1 week prior to course date - please ensure that you opt into receiving notifications from Ticketbooth