Selling Essentials

This short course is designed for employees who want to improve their sales skills and maximise sales opportunities.
Selling essentials will provide attendees with the skills to increase sales through building trust with customers and clients, asking better questions, professionally presenting products and/or services solutions, overcoming common sales objections and closing the sale.
Learning Outcomes
This workshop looks at various techniques and strategies to increase sales including:
 What is selling?
 Fundamentals of selling
 Effective communication
 The psychology of selling
 Why people buy and don’t buy
 Handling objections
 Up-selling and cross-selling

Who should attend?
This course is designed for all people working in the ‘front-line’ of business selling products and/or services:
 Sales people
 Customer service staff
 Receptionists

Delivery Information
Duration: 2 hours

PLEASE NOTE: 

• If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training, you will need to contact the TCCI prior to booking on 03 62 36 36 00 or email [email protected].


• Cancellations received less than 10 days prior to the course date will incur full course fees


• Course details, including venue, will be sent out 1 week prior to course date - please ensure that you opt into receiving notifications from ticket booth