Team Leader Essentials

This course contains essential information from our most popular courses, designed for those leading and managing others in a workplace context. The full day program includes:

• Understanding the role and responsibility of a team leader/supervisor and its contribution to organisational objectives


• Communicating effectively


• Understanding communication and behaviour styles


• Managing performance


• Having difficult conversations


• Leadership styles and situational leadership

Learning Outcomes

By the completion of this program participants will develop:

• Greater confidence in leading people and teams


• Improved understanding of how to communicate with and engage team members


• Ability to proactively manage performance

Strategies to more effectively manage their team

• Clear understanding of the roles and responsibilities of team leaders and supervisors and how that relates to organisational objectives

Who should attend?

This program is suitable for new and emerging supervisors, leaders, managers and team leaders. The program is designed to provide participants with practical skills and improved confidence to manage and lead employees in the workplace.

The program is ideal for individuals who have not undertaken formal leadership or management training.

Delivery Information

Duration:      6 hours         

PLEASE NOTE: 

• If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training, you will need to contact the TCCI prior to booking on 03 62 36 36 00 or email [email protected].


• Cancellations received less than 10 days prior to the course date will incur full course fees


• Course details, including venue, will be sent out 1 week prior to course date - please ensure that you opt into receiving notifications from ticket booth