Emotional Intelligence Essentials

Course Content        

This workshop aims to explain what Emotional Intelligence actually is as well as why it is important. The workshop will also cover:

• The five pillars of Emotional Intelligence


• Why we use Emotional Intelligence


• Some myths about emotions and emotional intelligence


• How to be more emotionally intelligent


• Developing a personal action plan

Who should attend?

This course is suitable for any employee who is required to work as part of a team and for those employees who are regularly dealing with clients and customers.

PLEASE NOTE:

• If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or [email protected]


• Cancellations received less than 10 days prior to the course date will incur full course fees


• Course details, including venue, will sent out 1 week prior to course date - please ensure that you opt into receiving notifications from Ticketbooth