Having Difficult Conversations

Wed. 27 May, 2020 1:30pm - 3:30pm AEST
All Ages
100 days away
AUD $157.50 - AUD $260.00
All Ages
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Event Stats
100 days away
AUD $157.50 - AUD $260.00
All Ages
Event Description

Course Content


The standard you walk past, is the standard you accept.


This workshop aims to provide supervisors, managers and leaders with the knowledge and skills to have difficult conversations in the workplace:



  • Understanding the communication process

  • Using empathy to adapt your message

  • Feedback versus information

  • Common mistakes when having difficult conversations

  • Six steps to having a difficult conversation

  • Bullying versus performance management


Who should attend?


This course is designed for managers, team leaders and supervisors who are responsible for allocating work and supervising employees.


PLEASE NOTE:



  • If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or [email protected]

  • Cancellations received less than 10 days prior to the course date will incur full course fees

  • Course details, including venue, will sent out 1 week prior to course date - please ensure that you opt into receiving notifications from Ticketbooth


 


 


 

Comments
Reserve Tickets
Member AUD $175.00
Non-Member AUD $260.00
Member 3 or more 10% discount AUD $157.50
Venue Details
Map of Venue Location.
TCCI Offices Hobart 309 Liverpool Street
Hobart, TAS 7000