Manage Underperformance

Understand how to set and manage performance standards in a team environment. This workshop looks at how to develop key performance indicators and standards as well as the role of timely coaching and feedback in the workplace.

Learning Outcomes

Participants will develop a greater understanding of how to develop and communicate expectations to employees.

• Identify causes of under performance


• The art of giving feedback


• Steps for dealing with performance issues


• Strategies to improve performance


• Coaching, training and mentoring to improve performance


• Personal Action Plan


• This program is suitable for new and emerging supervisors, leaders, managers and team leaders. The program is designed to provide participants with 
  

  practical skills and improved confidence to manage and lead employees in the workplace.

  
  

  PLEASE NOTE:

  
  
  
  
  • If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or [email protected]
  
  
  • Cancellations received less than 10 days prior to the course date will incur full course fees
  
  
  • Course details, including venue, will sent out 1 week prior to course date - please ensure that you opt into receiving notifications from Ticketbooth