Selling Essentials

Course Content

This short course is designed for employees who want to improve their sales skills and maximise sales opportunities.

Selling essentials will provide attendees with the skills to increase sales through building trust with customers and clients, asking better questions, professionally presenting products and/or services solutions, overcoming common sales objections and closing the sale.

Who should attend?

This course is designed for all people working in the ‘front-line’ of business selling products and/or services:

• Sales people


• Customer service staff


• Receptionists

PLEASE NOTE:

• If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or [email protected]


• Cancellations received less than 10 days prior to the course date will incur full course fees


• Course details, including venue, will sent out 1 week prior to course date - please ensure that you opt into receiving notifications from Ticketbooth