NSOP Pool Swim Bookings

All customers please be advised that NSOP access is restricted to anyone in an area designated as lockdown by NSW Health.

Customers, please note that the lift from the upper to the lower level in the Heritage Stair Tower has been repaired and is now fully operational.

Please note that the following conditions of entry apply:

• Session times are strictly 1 hour from the time nominated on the ticket, allowing 5 minutes for entry, 50 minutes for swimming and 5 minutes to exit the complex. Ticketholders must exit the pool and centre when instructed to do so by staff.


• One swim session only per day.


• Booked sessions cannot be changed and there are no refunds.


• NSOP pool and gym memberships, subscriptions and multi-visit passes are currently suspended and cannot be used to purchase a ticket.


• The time and date of your booking is printed on your ticket. There is no entry to the NSOP complex before the booked time.


• Tickets will be scanned on entry. There will be no entry without a valid ticket.


• Customers must observe physical distancing of 1.5m from other customers and staff while waiting for entry.


• Customers cannot be accompanied by other people; there is no spectator entry.


• Entry is by the main reception on Alfred St South and exit is via the turnstile on Olympic Drive.


• Ticketholders should come ready to swim and any access of the changerooms be kept to an absolute minimum. Swimmers are required to leave the facility promptly at the conclusion of the session.


• A ticket provides access only to the 50m pool. There is no access to the indoor pool, gym, sauna, spa, creche, café or learn to swim.


• Ticketholders may not sit or gather in areas around the pool and must leave promptly after exiting the 50m pool.


• Ticketholders are required to observe physical distancing of 1.5m at all times in the centre.


• Ticketholders are required to observe hygiene practices including covering sneezes and coughs, washing hands, using hand sanitisers and staying at home if unwell.


• Tickets are assigned to the individual purchasing the ticket.