Team Leader Essentials

This course combines two of our most popular supervisory courses: Leadership Essentials and Managing Underperformance. Designed for those leading and managing others in a workplace context. The full day program includes:

• Understanding the role and responsibility of a team leader/supervisor and its contribution to organisational objectives


• Communicating effectively


• Leadership styles and situational leadership


• Understanding communication and behaviour styles


• Managing performance and identifying causes of poor performance


• Having difficult conversations


• Monitoring performance and follow up
  
  
  
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    By the completion of this program participants will develop:

    
    
    
    
    • Greater confidence in leading people and teams
    
    
    • Improved understanding of how to communicate with and engage team members
    
    
    • Ability to proactively manage performance
    
    
    
    Strategies to more effectively manage their team
  
  
  • Clear understanding of the roles and responsibilities of team leaders and supervisors and how that relates to organisational objectives
  
  
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    This program is suitable for new and emerging supervisors, leaders, managers and team leaders. The program is designed to provide participants with practical skills and improved confidence to manage and lead employees in the workplace.

    
    

    The program is ideal for individuals who have not undertaken formal leadership or management training.

    
    

     

    
    

    Delivery Information

    
    

    Duration:        6 hours         

    
    

    PLEASE NOTE:

    
    
    
    
    • If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or [email protected]
    
    
    • Cancellations received less than 10 days prior to the course date will incur full course fees
    
    
    • Course details, including venue, will sent out 1 week prior to course date - please ensure that you opt into receiving notifications from Ticketbooth