Festival Terms & Conditions 2017
This ticket is sold by FSC (ABN 86 023 614 567) who is
responsible for the Event. The following conditions are both of sale (including any resale or subsequent assignment), entry and attendance at the Event.
- 'You' and 'your' refers to the customer. 'We', 'us', 'our', 'VANFEST'
and 'Event organiser' refers to FSC its employees, contractors,
volunteers and authorized persons. This agreement means these terms and
conditions and any other conditions specified by us on our website and
booking forms.
Ticketing
- All bookings and ticket purchases are non-transferable and may not be
sold or transferred by you. Conditions Apply.
3. NO REFUND OR EXCHANGE ON ANY TICKET will be given or service fee. This is an all weather event. No refunds will be made if you choose not to attend due to inclement weather.
4. We reserve the right to charge a fee for the replacement of lost,
destroyed or stolen tickets. Please treat your ticket as you would money or
other valuables.
5. If you are camping at VANFEST please ensure you do not bring any tents and/or camping vehicles that are not otherwise stated in the Camping Term & Conditions. VANFEST does not accept responsibility for the unauthorised camping equipment and will not refund patrons that are unable to camp because of size restrictions. You will be refused entry to camp.
- There will be no refund on any unused portion of tickets if you or
your invitees are asked or forced to leave or if you decide not to attend
any part of the Event.
7. If you purchase a transport ticket, it is your responsibility to board
the chartered bus at its described pickup and drop-off locations. VANFEST
holds no responsibility should you miss your designated transport option. No refunds available.
Artists and Venue
- We reserve the right to add, withdraw, reschedule or substitute artists
and/or vary advertised programs, prices, venues, seating arrangements and
audience capacity.
9. We reserve the right to cancel or postpone the Event for any reason. In
the event of the cancellation in advance of the Event, we will provide a
refund less an amount to cover the cost of ticketing and already paid
production & artist fees.
10. We reserve the right at any time, to change the venue of the Event. In
the event of a change in venue, we will publish details on the VANFEST
website.
Conditions Of Entry
o This is a 16+ event.
o Admission to the event will be granted only upon presentation of a valid admission ticket.
o It is a condition of entry that all patrons present a valid and acceptable form of Government issued photo identification. Acceptable forms of ID are limited to Australian Drivers' License, Passports or RTA endorsed proof of age card.
o As this is a licensed venue, entry will be refused to people who are intoxicated and / or disorderly. Underage drinking is against the law, and will result in confiscated drinks and immediate exit from the event.
o Patrons choosing to bring valuables into the premises do so at their own risk. VANFEST holds no responsibly for any lost or damaged belongings.
o Any wristband removed from wrist or tampered with will be rendered invalid and will not be replaced. Lost or missing wristbands will not be replaced.
o Any patron may be required to undergo search, pat down, bag check and / or metal detector search when they enter and/or during the event. A person who refuses to undergo such a search, pat down and/or bag check may be prohibited from entering the event without being entitled to a refund of the admission fee, or such a visitor may be immediately removed from the event.
o VANFEST reserves the right to refuse entry to any persons who breaches the Conditions of Entry.
o Smoking at this event is prohibited in any designated 'minors' area.
o Any patron who is seen to behave in a disorderly manner will be asked to leave the event, with no re-entry. There is a ZERO tolerance for violent and anti-social behavior. It will result in an instant ejection from the event.
There is a NO PASSOUT policy for this event. Once you are in, there will be no re-entry. This exludes camping patrons. See camping terms below.
Prohibited Items on Entry
o Alcohol and / or illegal drugs
o Food, unsealed containers; water bottles, flasks, soft drink bottles
o Audio or video recording devices including professional cameras and video equipment. If it does not fit in your pocket then it will not be allowed into the venue.
o Any Flammable Liquids
o BBQ's & Eskies
o Umbrellas
o Animals, except guide dogs or other animals trained to provide mobility assistance.
o Balls, sporting equipment, bicycles, skateboards, skates or scooters
o Glass bottles, metal containers or breakable containers
o Offensive weapons, including potential missiles
o Fireworks, matches, flares, highly flammable or explosive substances
o Laser Pens
o Banners, flags, badges or symbols or any other signs or materials bearing offensive, malicious, hurtful, provocative or political text or representations
o Markers, "textas", aerosol cans and all graffiti tools are strictly prohibited.
Entry
- The right of admission is reserved and is subject to the Event
organiser and the venue's terms of admission, copies of which are available
online and from VANFEST on request.
12. Wristbands will be attached at the gate and must be worn at all times
for the duration of the Event.
13. If entering the Event as an adult, ID to prove legal age must be shown
at the Festival entrance, if required or on demand.
14. It may be a condition of entry to the Event that a search of your
person and/or your possessions and motor vehicles is required at the time
of entry to the venue. GLASS, ALCOHOL, WEAPONS, ILLEGAL SUBSTANCES or any item the Event organizers consider may be used in an illegal or offensive manner may be confiscated. Refusal to consent to a search WILL prevent entry to the Event, without refund.
15. Entry may be refused if tickets are damaged or defaced in any way or
are not purchased through an authorized point of sale. Do not share your
ticket barcode, it may prevent entry.
Audio and Visual
- Audio or visual recordings of the Event are prohibited. Still cameras
are permitted but images may only be used for private purposes and not
public display. By attending the Event, you consent to being included in
any film and/or sound recordings of the Event that may take place and agree
for these recordings to be used by the Event organiser.
Liability
- To the fullest extent permitted by law, we do not accept liability of
any nature for the acts, omissions or default of those providing services
in connection with the Event or any liability for any injury, damage, loss,
delay or additional expenses which are incurred at or in association with
this Event. Where legislation implies any condition or warranty which
cannot be excluded or modified, that condition or warranty will be deemed
to be included in this agreement. However, our liability for any breach of
such condition or warranty will be limited, at our option, to the resupply
of the services or the cost of having the services supplied again. In no
event will we be liable for any indirect, consequential, exemplary or
special damages.
18. Admission is at the ticket holders own risk. You acknowledge that
neither we nor the venue will be responsible for any loss or damage to
property (including personal property such as bags, money or other personal
items) brought to or purchased at the Event by you or your invitees.
19. You will be liable for any loss or damage caused at the Event by you or
your invitees.
Conduct
- You must ensure that you and your invitees act in an orderly manner
when attending the Event. We may refuse entry or evict you or any of your
invitees if they are behaving in an intoxicated, disorderly, offensive,
threatening or inappropriate manner, towards any person.
Alcohol, smoking, illegal substances and Glass
- The car park and camping areas are *ALCOHOL FREE ZONES* under the terms of the festival organizers liquor licence. Any alcohol consumed in these areas will cause immediate eviction and cancellation of your ticket and/or wristband.
22. The whole venue, outside of the designated VIP area, is a *GLASS FREE ZONE* and no glass shall be brought into any part of the venue including the car parks and camping. Please do not bring glass into the Event, broken glass and festivals do not mix, consider your fellow humans feet.
23. *THE FESTIVAL EVENT AREA IS LICENSED. *Any patron wishing to consume alcohol must have photographic ID. We reserve the right to evict patrons who disobey or break Responsible Service of alcohol legislation and the law.
24. Anyone found supplying or buying alcohol for a minor will be evicted
from the Event and will face criminal charges.
25. Anyone found supplying or consuming illicit drugs will be evicted from
the premises and face criminal charges.
26. Certain areas within the Event venue may be smoke free zones. Smoking
will not be permitted within the confines of these specific areas at the
venue.
27. Sealed plastic water bottles are permitted to be brought into the
Event. The contents of any opened plastic water bottles will not be
permitted into the venue.
Privacy
- In order to purchase your ticket, we may need to collect and keep
personal information about you including your name, address, credit card or
payment details, telephone number and the names of all ticket allocations.
We may also need to disclose your personal information as required by law
or as permitted under the Privacy Act.
Trading
- Trading signs or other signs are not permitted without prior consent of
the VANFEST. No ticket holder shall be entitled to do any trading without
the written consent of the Event organizers.
30. Tickets cannot be used as part of any marketing, media or sales
promotion whether commercial or non-commercial without prior written
consent of the Event organizers.
General
- Footwear must be worn at all times on the site.
32. Animals are not permitted, except in accordance with legislation.
33. Fires and fireworks are not permitted.
34. This agreement is governed by the laws of New South Wales, Australia.
35. Some ticket types may require adherence to specific guidelines that are
published on the Event website from time to time. You must ensure that you
meet such guidelines.
36. Any breach of any of these terms and conditions will entitle the Event
organizers to evict the ticket holder from the venue and confiscate any
ticket or wristband, without refund.
Environment and Community
- FSC cares for the environment and community. Please be
respectful and place any litter in the recycle or other bins provided
around the venue. Be waste and water wise - thank you.
38. Please respect our town and neighbours and do not create excessive
noise or litter while travelling to and from the Event.
VANFEST Camping Terms & Conditions 2017
This ticket is sold by FSC (ABN 86 023 614 567) who is
responsible for the Event. The following conditions are both of sale
(including any resale or subsequent assignment), entry and attendance at
the camping site and the Event.
'You' and 'your' refers to the customer. 'We', 'us', 'our', 'VANFEST' and
'Event organiser' refers to FSC and its employees, contractors,
volunteers and authorised persons. This agreement means these terms and
conditions and any other conditions specified by us on our website and
booking forms.
IMPORTANT: All the terms and conditions of your Festival ticket shall apply to this camping ticket; so please read those conditions in conjunction with this camping ticket.
- The whole venue is a GLASS FREE ZONE, so please bring no glass items as they will be confiscated. Please do not bring glass into the camping
area, broken glass and festivals do not mix, consider your fellow humans
feet.
- The campground is an ALCOHOL FREE ZONE and is unlicensed and our liquor licence states you can only consume alcohol on the actual Festival site. Do not consume alcohol within the campground. Please be aware of this policy and show respect to other festival patrons. The quiet and order of the festival campground and its neighbourhood will be maintained. No
parties will be allowed in the camping area. Breach of this condition WILL
result in eviction without refund. After all, everyone needs a good night's
sleep, so all that VANFEST has to offer can be really enjoyed.
- Camping sites are allocated on arrival. Each person must have their
own photo ID and ticket ready to present to VANFEST staff. Tent sites and
powered sites are allocated when you arrive by our very efficient camping
staff. You are not able to save spots for friends. If you intend to camp
alongside friends you must meet up beforehand and arrive together.
- Camping tickets are sold per person. Camping tickets are not
transferable; you cannot share it with other people. Camping tickets are
exchanged for wristbands which are non transferable and must be worn at all times for the duration of the festival.
- You do not have an unlimited amount of space for your camp setup, a
reasonable sized tent for the amount of people staying in that tent only,
will be allowed. eg: four adults camping then a 6 man tent is deemed
reasonable.
- Camping tickets are separate to event tickets. You will need two
tickets, one to camp and one to gain entry to the festival. You cannot
purchase a camping ticket without having a festival ticket.
- Campers can arrive after 2.30pm on Friday 1st December and 10.30am Saturday 2nd December and must depart the campsite by 12pm the following morning, Sunday 3rd December.
- Entry for set-up and arrivals to the campsite closes at 6pm. PleaseÂ
arrive and set up before 6pm.
- Your person, possessions and motor vehicle will be searched for
prohibited items including ALCOHOL, GLASS, WEAPONS, ILLEGAL SUBSTANCES or any item the Event organizers consider may be used in an illegal or offensive manner and may be confiscated. Refusal to consent to a search WILL prevent entry to the camping ground without refund.
- Vehicles in the campervan section will not be allowed to come and go from the campground. If you do need to move your vehicle for any reason, you will not be able to bring it back inside the campground, at which point you will directed to park your vehicle in the VANFEST car park , this may incur a small daily fee.
- The 1 day camping will allow you to camp from 10.30am Sat 6th
of December until 10am Sunday 7th of December 2014.
- NO OVERNIGHT CAMPING ALLOWED IN THE VANFEST CARPARK!! No campervans or wicked vans will be allowed overnight in the car park; if you want to camp onsite you must buy a camping ticket or stay at a campsite nearby. The car parks are patrolled hourly; any attempt to camp overnight without a ticket will result in a $50 fine.
- On departure of the campsite please make sure all your belongings,
camping equipment and all rubbish are removed.
- There will be separate designated camping areas for
tents/swags/hammocks and campervans/wagons/utes. Therefore, if you are arriving with a group and the members of your group have different camping ticket types, you will not be able to camp next to each other.
- There will be designated Camping Marshalls who will be available
for any questions you have, or to help you with other needs.
- Animals are not permitted on the camping or event grounds.
- Open fires are not permitted. We have Fire Marshalls on site that
will be checking your setup to ensure safety.
- Security personnel and VANFEST camping staff will undertake regular patrols of the camping area. Security office will be at main camp ground entry point.
- The use of fireworks in the campground or festival site is strictly
prohibited. Any person using fireworks will be ejected from the campground and the festival.
- VANFEST is an all weather Festival. The Festival will go ahead Rain,
Hail or Shine.
- Please respect the site and your fellow campers. Any unruly behaviour will not be tolerated and may result in your removal from the site. 24 hour security is on hand to ensure the safety and amenity of all campers.
- The promoter or venue shall not be held liable for any loss, theft,
injury or damages sustained entering, or on the site. Don't leave
valuables in your tent. Lock them out of sight in your car, or even better,
do not bring laptops, jewellery or expensive items to the Festival - do you
really need them?
- Lost or stolen tickets will not be replaced.
- Tickets may not, without the prior written consent of VANFEST be
resold at a premium or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods and services. If a ticket is sold or used in breach of this condition, the bearer of the ticket will be refused admission.
- VANFEST cares for the environment and community. Please be
respectful and place any litter in the recycle or other bins provided
around the venue. Be waste and water wise - thank you.
- No drums are allowed in the camping area. No excessive noise and
amplified music after 1am. For further information or Festival Terms and
Conditions please visit the event website.
- CAMPING PATRONS WILL HAVE THE ABILITY TO RETURN TO THEIR TENT AND RE-ENTER THE FESTIVAL AT ANY POINT.
- There is a fee of $12.00 AUD for every name change process.
- VANFEST