Host and Attendees Responsibilities:

Conditions of Entry: for Pacific Promotions (‘PP’) Pty Ltd Events:

PP reserves the right to refuse entry/registration and to exclude any objectionable or intoxicated persons from the event/premises without liability.

PP reserves the right to refuse entry/registration from people deemed to be competitors or if an objection is raised by an event partner.

PP retains the right to require any person to leave the venue or Event if that person:

(a) Engages in conduct which unreasonably interferes with other persons wishing to enjoy the Event;

(b) Hampers or impedes the provision of hospitality by PP to other clients and/or the conduct of the Event; 

(c) Breaches any laws, by-laws, orders or other rules applicable to the venue or the Event; or is not observing their obligations hereunder.

Be responsible for the reasonable dress standard and the good behaviour of all persons attending the Event as your guests or invitees.

Exercise host responsibility in respect of the amount of alcohol consumed; age of invitees and in the dangers of drinking and driving.

Use the facilities provided by PP as part of the hospitality packages, and any property of PP (or its licensors, contractors, assigns, partners or successors) for the purpose intended, and indemnify PP in respect of any damage caused by you or your invitees' wilful, negligent, or inadvertent act.

Not bring any cameras, food or alcoholic beverages to the Event and further agree that alcoholic beverages may be consumed only as directed by PP, the principals, officers or administration of the venue.

Comply with the non-smoking restrictions at the venue.

Comply with the requirements of the venue owners, any competent local or statutory authority or with the laws or other rules and regulations of any other relevant authority.

If a person fails to leave the venue after being requested to do so then your licence to remain at the venue shall automatically be revoked. 

Cancellation Policy / Disclaimer 

There are no exchanges or refunds except as required by law. If you are unable to attend, you can provide a substitute. If a refund is made, PP may retain an administration fee. PP reserves the right to add, withdraw, reschedule or substitute speakers and/or vary advertised programmes.

Privacy 

The information supplied on registration or via the pledge draw, business card draw, auction or other method by any of your guests or attendees will be shared and used by PP and sponsors of the event. Unless you advise PP otherwise, your name and contact details will be included in the list of event participants distributed to sponsors of the event. By registering for this event you are automatically subscribed to our database. If you wish to be removed from these databases please let us know in writing and we'll have you removed immediately. You are also welcome to 

unsubscribe at any time in the future by notifying PP or our sponsors from whom you receive communications. 

Payment by Invoice 

Where payment is not made by the due date, PP reserves the right to charge additional default interest of 5% above the base-lending rate charged by Westpac. The charging of interest does not imply the granting of any extension of any credit terms. The customer shall pay any expenses, disbursements and legal costs incurred by PP in the collection of outstanding monies. 

Personal Guarantee

Where the Customer is a Limited Liability Company PP regards the directors/shareholders personally liable for payment of all PP's fees/disbursements and that in the event of the Debtor Company being in default of its obligations under this agreement to PP, PP shall be entitled to sue those directors/shareholders personally for recovery of those monies.

General Terms and Conditions

THE FOLLOWING TERMS AND CONDITIONS SHALL APPLY TO ALL TICKETHOLDERS:

1.0 Booking Procedure 

1.1 following a request being made by a purchaser of tickets ("you", "your", or "Client") to PP or its agent ("Seller"), booking confirmation will be issued by email. Execution of the booking shall be deemed to be acceptance by the Client of these terms and conditions. Upon receipt of the booking in writing the Seller will send the Client confirmation and corresponding invoice(s) which are payable within 48 hours. 

2.0 Refunds Due to Event Cancellation

2.1 upon receipt of the ticket payment, the Seller will deduct an administration charge of 15% and a bank charge of 2%. These amounts are non-refundable. The balance of the payment will be refunded by PP upon the Event being cancelled. 

3.0 Your Obligations

3.1 You agree to (as applicable):

(a) Pay all monies due and owing when specified;

(b) Pay interest at 18% per annum calculated on a daily basis on all sums unpaid from the due date for payment until payment is received by the Seller; 

(c) Pay to PP any costs incurred by PP in recovering sums owed hereunder or damages for non-performance hereof including legal costs on a full indemnity basis;

(d) Be responsible for the reasonable dress standard and the good behaviour of all persons attending the Event as your guests or invitees;

(e) Exercise host responsibility in respect of the amount of alcohol consumed, age of invitees and in the dangers of drinking and driving; 

(f) Use the facilities provided by PP as part of the Packages, and any property of PP (or its licensors, contractors, assigns, partners or successors) for the purpose intended, and indemnify PP in respect of any damage caused by you or your invitees' wilful, negligent, or inadvertent act;

(g) Not bring any cameras, food or alcoholic beverages to the Event and further agree that alcoholic beverages may be consumed only as directed by PP, the principals, officers or administration of the venue; 

(h) Comply with the non-smoking restrictions at the venue; 

(i) Comply with the requirements of the venue owners, any competent local or statutory authority or with the laws or other rules and regulations of any other relevant authority. 

4.0 Enjoyment of Others

4.1 PP retains the right to require any person to leave the venue or Event if that person: 

(a) Engages in conduct which unreasonably interferes with other persons wishing to enjoy the Event;

(b) Hampers or impedes the provision of hospitality by PP to other clients and/or the conduct of the Event;

(c) Breaches any laws, by-laws, orders or other rules applicable to the venue or the Event; or

(d) Is not observing their obligations hereunder. 

4.2 If a person fails to leave the venue after being requested to do so then your licence to remain at the venue shall automatically be revoked. 

5.0 PP's Responsibilities 

5.1 PP shall organise and provide the tickets as detailed in the booking and in doing so will use all reasonable care and skill. PP is not responsible for the supply of food and beverage. 

5.2 PP reserves its right to substitute the form of hospitality offered for similar products of a similar standard. Notice will be provided where possible, but PP is not obliged to do so.

5.3 Except to the extent that PP's liability may not be excluded by law:

(a) PP will not be liable for any loss or damages arising, including but not limited to loss of income, profits, interest, opportunity or loss of market, and whether such losses may be direct, or special, or indirect or consequential, and whether or not PP had knowledge that such damages may be incurred; and

(b) PP shall not be liable in respect of goods or services that it does not supply in providing the Hospitality or which are additional to the hospitality described in the booking.

6.0 PRICE

6.1 GST (or any other applicable tax) at the rate of 15% (or as may be varied by law) shall be payable in addition to the price. 

7.0 Cancellation 

7.1 There are no exchanges or refunds except as required by law and in accordance with clause 2.1 above. If you are unable to attend, you can provide a substitute. PP Events reserves the right to add, withdraw, reschedule or substitute fighters/entertainment and/or vary advertised programmes or venues. 

7.2 Without limiting any other provision hereof, PP has no liability to make any refund to you except in the circumstances set out in clause 2.1 above. PP recommends that you consider obtaining appropriate insurance cover through your own insurance broker. Should a facility or venue for the Event for any reason be destroyed or made unusable PP is not obliged to make any refund.

7.3 Subject to Australian Consumer Law, tickets cannot be exchanged or returned after purchase and liability is limited to refunding the price minus the administration charge of 15%, and the bank charge of 2% where the event or performance is cancelled and not rescheduled. A time limit may apply to refunds.

7.4 If you are in the business of or hold yourself out as acquiring goods/services from PP for the purposes of a business, you as a buyer acknowledge that you are not entitled to claim any of the remedies provided under the Australian Consumer Law from PP and that the provisions of that Law do not apply to you.

7.5 Tickets or vouchers will be void if on sold, traded, scalped or used as a competition prize or for promotional purposes without written authority from PP. 

7.6 The Event may be rescheduled in whole or part to the day after the scheduled event date if necessary, at a time determined by the PP due to adverse weather or other adverse conditions as deemed by PP. Any such rescheduling will be notified. In this case, your ticket will be valid for the rescheduled date and you will not be entitled to a refund.

7.7 The terms and conditions shall be read subject to the provisions of the Major Events Act 2014 at all times. 

8.0 Disclaimers and Indemnity 

8.1 You hereby waive and release PP from and indemnify and hold PP harmless against, any and all costs, damages and expenses, which are incurred by you, your agents, employees, invitees and/or guests and which arise in connection with the Event. 

8.2 These terms and conditions constitute the sole and exclusive agreement between us. You acknowledge that no other warranties, representations, written or verbal, have been made that are not reflected herein.

8.3 To the extent limited by law PP's absolute liability, whether for breach of these terms or in negligence or in any other tort or for any other common law or statutory cause of action arising in relation to these terms and conditions, or the ticket purchase is limited to the price paid for the tickets. To any extent limited by law PP will not be liable for any direct, incidental, consequential or indirect damages, loss, loss of profits, goodwill bargain, or opportunity or loss of anticipated savings resulting from your purchase of tickets, whether based on warranty, contract, tort, negligence or any other legal theory, or whether or not we know the possibility of such damage.

8.4 PP may vary these Terms and Conditions at any time. Any variations become effective on posting on its website: www.pacificpromotions.com.au by making a purchase after the terms and conditions have been varied; you agree to be bound by the variation.

8.5 PP reserves the right to change the line up of the Event incl. date, venue, fighters and entertainment 

9.0 Force Majeure

9.1 PP may cancel, interrupt or stop the Event due to circumstances beyond its control and  PP reserves the right to alter the advertised fights or card without notice.

9.2 PP is not liable for failure to deliver or provide the Event or for any delay in delivery or in providing the Event where such failure or delay is caused by strike, combination of workmen, lockout, difficulty in procuring components or materials, shortage of labour, lack of skilled labour, delays in transit, failure or delay by you in performing any of your obligations hereunder, failure or delays by suppliers or subcontractors, failure, bad weather, delay or inability to obtain any necessary authorisation, legislative, departmental or other prohibition or restrictions, fire, flood, hostilities, commotions or other causes whatsoever (whether similar in nature or not to the foregoing) beyond PP's reasonable control. 

10.0 Privacy

10.1 the information supplied on the registration form will be shared and used by the Organising Committee. Unless you advise the Organisers otherwise, your name and contact details will be included in the list of event participants distributed to sponsors of the event. By registering for this event you are automatically subscribed to our database. You will be given the opportunity to opt out of future email communications from us after the post event survey has been concluded.

11.0 Governing Law 

11.1 These Terms and Conditions shall be governed by the laws of Queensland Australia and the parties hereby irrevocably submit to the exclusive jurisdiction of the High Court at Queensland, or any court, which may hear appeals from that court.

12.0 Personal Guarantee

12.1 Where the Customer is a Limited Liability Company PP regards the directors/shareholders personally liable for payment of all PP's fees/disbursements and that in the event of the Debtor Company being in default of its obligations under this agreement to PP, PP shall be entitled to sue those directors/shareholders personally for recovery of those monies.

Entry to the event is deemed to be final acceptance of all terms and conditions.

Terms and Conditions of Sale

Ticketbooth Pty Ltd, ticketbooth.com.au (collectively "Ticketbooth") operate the ticketbooth booking system and web pages ("ticketbooth platform") for events created by EVENT ORGANISERS.  Ticketbooth provides the Ticketbooth platform and associated software to EVENT ORGANISERS so that they may list event details, set ticket inventory, sell tickets, take registrations and manage other event functions using the Ticketbooth platform. Ticketbooth provides access to certain parts of the ticketbooth platform to the general public so that they may transact and interact with the EVENT ORGANISER.  

The following Terms and Conditions of Use and Purchase Policy ("these Terms") have been created to ensure you are happy with your ticket purchase and that you fully understand the purchase process with the EVENT ORGANISER who uses Ticketbooth, the Ticketbooth platform, Ticketbooth powered partner websites and Ticketbooth retail store associates to promote the EVENT ORGANISER's events, sell tickets, make registrations and bookings.

Section 1 - General Terms

  1. You must be 18 years to use this service with a credit card.
  2. By using or visiting the Ticketbooth platform, you expressly agree to be bound by these terms and to follow these terms and all applicable laws and regulations governing the Ticketbooth platform.
  3. Ticketbooth Pty Ltd and ticketbooth.com.au (collectively "Ticketbooth") reserve the right to change these terms at any time, effective immediately upon posting on the Ticketbooth platform. To ensure you are aware of the latest Purchase Policy and Terms and Conditions of Use, please check this page of the ticketbooth platform periodically which is available from every event page on the Ticketbooth platform. The latest date of issue will be posted at the top of this page.

Section 2 - Permitted Use Of The Ticketbooth Platform

  1. You agree that you are only authorised to visit, view and to retain a copy of pages of ticketbooth platform for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this site for any purpose other than to review an event and its promotional information, for personal use, or to purchase tickets for your personal use, unless otherwise specifically authorised by Ticketbooth to do so.
  2. The content and software on this site is the property of Ticketbooth and is protected by Australian and international copyright laws. We post a legal notice and various credits on the ticketbooth platform, which may not be amended or removed. You must not remove this notice or these credits, or any additional information contained along with the notices and credits.

Section 3 - Links And Search Results On The Ticketbooth Platform

  1. The Ticketbooth platform may include links posted by the EVENT ORGANISER or automatically produce search results that reference or link to third party sites throughout the World Wide Web. To the extent permitted by law, where Ticketbooth has no control over these web sites or the content contained within them, Ticketbooth cannot guarantee, represent or warrant that the content contained in third party websites is accurate, legal and/or inoffensive.
  2. Ticketbooth does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer in a harmful or damaging way. By using the ticketbooth platform to search for or link to another site, you agree and understand that you may not make any claim against Ticketbooth for any damages or losses, whatsoever, resulting from your use of the ticketbooth platform to obtain search results or to link to another site. If you have a problem with a link from the ticketbooth platform, please notify us at support@ticketbooth.com.au and we will investigate the problem you describe in your email and take actions that we deem are appropriate in our sole discretion.

Section 4 - Unauthorised Use Of The Ticketbooth Platform

Illegal and/or unauthorised uses of the Ticketbooth platform, whether for unauthorised ticket sales, unauthorised framing of or linking to the ticketbooth platform will be investigated and appropriate legal action will be taken.

Section 5 - Violation Of These Terms And Conditions

  1. If you violate these terms including if you post or provide User Content which violates these terms or has violated the rights of ticketbooth, any other User or the law, Ticketbooth may terminate your use of the ticketbooth platform, prevent you from making all future bookings using the ticketbooth platform, and/or take legal action against you. Where this occurs, Ticketbooth will provide you with reasonable prior written notice that this will be implemented, together with reasons for that action being taken. If you wish to dispute that decision of Ticketbooth, you have 5 days within Ticketbooth providing its notice to you to do so and Ticketbooth will act reasonably in considering your response.
  2. If you materially violate these terms (which includes any breach of clause 6), in addition to paragraph 5(a), Ticketbooth may cancel your ticket orders in which case Ticketbooth will provide you with written notice of that cancellation together with reasons for that cancellation and will provide you with a refund of the ticket price paid by you.
  3. You agree that monetary damages may not provide a sufficient remedy to Ticketbooth for violations of these terms and conditions and you consent to injunctive or other equitable relief for such violations.
  4. Ticketbooth may release user information about you if required by law or subpoena, or if the information is necessary or appropriate to release to address an unlawful or harmful activity. This is in addition to any other uses permitted under our Privacy Policy.
  5. Ticketbooth is not required to provide any refund to you if you are terminated as a user because you have violated these Terms, except as expressly set out in these terms.

Section 6 - Ticketbooth Copyright Policy

You may only submit content to the ticketbooth platform ("User Content") where you have the rights to do so. In particular, you:

  1. may not use the ticketbooth platform to unlawfully transmit copyrighted material (including articles, images, stories and software) without a license, express consent, valid defence or fair use exemption to do so; an
  2. must ensure that the content you upload does not infringe the copyrights or other rights of third parties (such as privacy or publicity rights).

Section 7 - Disclaimers

  1. Ticketbooth does not promise that the ticketbooth platform will be error-free, uninterrupted, nor that it will provide specific results from use of the ticketbooth platform or any content, search or link on it.
  2. The ticketbooth platform and its content are delivered on an "as-is" and "as-available" basis.
  3. Ticketbooth can not ensure that files you download from the ticketbooth platform will be free of viruses or contamination or destructive features although Ticketbooth will take steps consistent with industry practice to protect against this occurring.
  4. Ticketbooth does not by these Terms exclude any rights and remedies in respect of goods or services under the Trade Practices Act 1974 (Cth) or equivalent state or territory legislation which cannot be excluded, restricted or modified. However, Ticketbooth excludes all rights, remedies, conditions and warranties in respect of goods or services from your use of this site and the ticketbooth platform whether based in statute, common law or otherwise to the extent permitted by law. To the fullest extent possible, the following paragraphs of this clause 7 will apply.
  5. Ticketbooth will not be liable for any damages of any kind arising from the use of the ticketbooth platform, including without limitation, direct, indirect, incidental, and punitive and consequential damages.
  6. Ticketbooth makes no guarantee of any specific result from use of the ticketbooth platform or use of the Ticketbooth service.
  7. Ticketbooth disclaims any and all liability for the acts, omissions and conduct of any third party users, Ticketbooth users, advertisers and/or sponsors on the ticketbooth platform, in connection with the Ticketbooth service or otherwise related to your use of the ticketbooth platform and/or the Ticketbooth service. Ticketbooth is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the ticketbooth platform.
  8. Without limiting the other provisions of this clause 7, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the ticketbooth platform to Ticketbooth at support@ticketbooth.com.au. Ticketbooth may investigate the claim and take appropriate action, in its sole discretion.

Section 8 - Payment Methods

Ticketbooth processes your credit card depending upon the methods accepted by the EVENT ORGANISER which may include: Visa, MasterCard, American Express and Paypal checkout.

Section 9 - Limits On Tickets Purchases Per Customer

When purchasing tickets on ticketbooth, you are limited to a maximum of 10 tickets for each event unless the EVENT ORGANISER has authorised such purchases in its terms and conditions. If you try to circumvent the ticketbooth platforms to purchase more than 10 tickets the EVENT ORGANISER may at its discretion cancel additional bookings. This limitation has been designed to prevent unfair buying practices at popular events and make sure everyone gets a fair chance of attending the event. The reselling of tickets is strictly prohibited by non-authorised re-sellers, tickets found to be re-sold maybe voided and canceled at Ticketbooth's discretion.

Section 10 - Pricing And Ticket Availability

  1. Ticketbooth sells tickets on behalf of the EVENT ORGANISERS which means Ticketbooth does not determine the ticket prices, booking fees, postage and handling fees (if posted tickets are an option) or the seating selections.
  2. Ticket inventory is the responsibility of the EVENT ORGANISER. Given inventory set by the EVENT ORGANISER, popular events may sell out quickly. Occasionally, additional tickets may be available in addition to inventory using ticketbooth set by the EVENT ORGANISER, however the EVENT ORGANISER controls this inventory and its availability at their own discretion.

Section 11 - Credit Card Purchases - Proof Of Identity

  1. In most cases where you purchase your tickets using a credit card, in order to collect your tickets, you will be required to present the credit card used to purchase tickets and a picture identification, which must match each other and must match the name under which the booking was made.
  2. You can only buy tickets with your parent's or another person's credit card if:
    • You have both permission to use the credit card and can bring it to the event if required or;
    • You have permission to use the card and the card holder has completed the ticketbooth credit card authorisation form - you will need to bring the form completed by the card holder to the event - click here to find the Credit Card Authorisation form AND IF YOU DO NOT COMPLY WITH EITHER OF THE ABOVE, YOU WILL NOT BE LET INTO THE EVENT, even with a valid ticket.
  3. All purchases are charged to your credit card at the time of purchase, not at the time of entry to the event.

Section 12 - Licensed Venues - Proof Of Identity

In Australia, Ticketbooth sometimes sells tickets for events at licensed venues, and these venues require a valid driver's license, passport or proof of age to prove you are over 18 years of age. You may need to present this proof at the event venue to obtain admission. The venue or door staff reserve the right to refuse any patron entry at their discretion if invalid ID is provided.

Section 13 - Delivery Of Tickets

Through the ticketbooth platform the EVENT ORGANISER may elect to offer one or more of the following delivery options for your ticket order. The proof of identity requirements set out in clauses 12 and 13 will apply regardless of the delivery of ticket method used.

  1. By "email / e-ticket" option:
    The ticketbooth platform provides an opportunity for you to provide your email address and will attempt to deliver your e-ticket by email to that email address. If you do not receive your e-ticket then please contact Ticketbooth by email support@ticketbooth.com.au at least 48 hours before the scheduled event.
  2. By "at the door" option:
    Tickets delivered through "at the door" delivery option are typically available one hour prior to the event start time at the location set by the EVENT ORGANISER.
  3. By "Post" or "Registered Post" option:
    Please ensure you supply the correct billing and credit card account information for ticket orders as incorrect details will delay processing and delivery. Ticketbooth and EVENT ORGANISER do not post to PO Boxes.
  4. Delivery of tickets are the responsibility of the EVENT ORGANISER, unless Ticketbooth has undertaken to provide this service to the EVENT ORGANISER. If you have selected delivery through the mail, please allow at least 10 working days after your order is made to receive your tickets from the EVENT ORGANISER unless the EVENT ORGANISER has provided express delivery options. If you have not received your tickets within 48 hours of the event, please contact the EVENT ORGANISER via the phone number or email address supplied on the EVENT ORGANISER ticketbooth event page or contact Ticketbooth at support@ticketbooth.com.au.
  5. All purchases are charged to your credit card at the time of purchase, not at the time of entry to the event.

Section 14 - Cancelled Events

  1. Occasionally, events are cancelled or postponed by the EVENT ORGANISER due to weather conditions or situations affecting the staff or audience. When this occurs, the EVENT ORGANISER will make every effort to ensure you receive a prompt refund and/or exchange if applicable.
  2. If an event is cancelled or postponed, refunds will be determined by the EVENT ORGANISER. To find out about the refund availability and process:
    • you will be notified by email if you have opted in to receive email updates; or
    • you can review notices posted on the EVENT ORGANISER's website or contact the EVENT ORGANISER via the email address supplied on the EVENT ORGANISER's ticketbooth listing.
  3. If the event was moved or rescheduled, the EVENT ORGANISER may set refund limitations. Contact the EVENT ORGANISER for exact instructions.
  4. If a refund has been confirmed by Ticketbooth then the following refund method applies:
    • If you booked online or by phone using a credit card, Ticketbooth will automatically refund to the credit card used for purchase within 14 days of notifying you that a refund for this event applies.
    • If you booked in an authorised Ticketbooth retail outlet, please return to the same outlet you purchased from and take along with you your ticketbooth receipt to obtain a full refund within 90 days of the event cancellation. You will be asked to sign for your refund. If you are genuinely unable to return to the store for a refund, please contactsupport@ticketbooth.com.au providing details of the event and point of purchase and any other information as reasonably required to allow Ticketbooth to arrange a refund. Note that any refunds conducted through this method will take significantly longer than refunds conducted through the retail outlet.
    • If you purchased the ticket(s) independently of the ticketbooth platform, you will need to return the tickets directly to the place where you purchased the tickets.

Section 15 - Exchanges And Refunds

Before purchasing tickets, carefully review your event and ticket selection. Policies set forth by EVENT ORGANISER will dictate the issuing of exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.

Ticket purchases once made through Ticketbooth are final unless approved by the EVENT ORGANISER prior to the event date.  Exchanges and partial refunds must be set forth to the EVENT ORGANISER for review and approval at their discretion prior to actioning by Ticketbooth. 

Section 16 - Other Items

EVENT ORGANISERS may reserve the right of:

  1. Admission to events, latecomers may not be admitted until a suitable break.
  2. To change/withdraw advertised artists, programs or seating without notice.

EVENT ORGANISERS may also append the ticketbooth terms and conditions and these additional terms are displayed and agreed to by the purchaser during the booking process.

Changes to our Terms and Conditions

May 15th, 2012

  1. "Colloquial" Summaries
Ticketbooth PTY LTD.